Privacy Policy
Last updated: June 2026
Introduction
This privacy policy explains how magenta-nebula collects, uses, and protects personal information provided through this website and our service delivery.
Information We Collect
We collect information that you provide directly to us when you:
- Submit enquiry forms or assessment requests
- Correspond with us via email
- Request quotes or consultations
- Engage us for solar installation services
This information may include your name, email address, property address, building details, and any other information you choose to provide.
How We Use Your Information
We use collected information for the following purposes:
- To respond to your enquiries and provide requested information
- To prepare site assessments and installation quotes
- To communicate about projects, scheduling, and service delivery
- To fulfill contractual obligations for services you've engaged
- To improve our website and service offerings
- To comply with legal and regulatory requirements
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Planning authorities and conservation officers as required for planning applications
- Structural engineers and heritage consultants working on your project
- Equipment suppliers and installation contractors under our supervision
- Professional advisors including legal and accounting services
- Regulatory bodies when required by law
All third parties with access to your information are contractually obligated to maintain confidentiality and use the information only for specified purposes.
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related information is typically retained for seven years following project completion for warranty and legal purposes.
Your Rights
Under applicable data protection laws, you have rights including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information in certain circumstances
- Objection to processing for specific purposes
- Data portability
- Withdrawal of consent where processing is based on consent
To exercise these rights, contact us at [email protected].
Cookies and Tracking
Our website uses cookies to improve user experience and analyze site usage. See our Cookies Policy for detailed information.
Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.
Contact Information
For questions about this privacy policy or our data practices, contact us at:
magenta-nebula
Riverside Heritage Centre
14 Waterside Lane
Bath, BA1 7DN
United Kingdom
Email: [email protected]